“Because one copy is never enough. Control-C safeguards your Xero and QuickBooks ledgers, Cin7 inventory, and XPM workflows, captured, searchable, and recoverable when the cloud isn’t.”

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My OneDrive is not Syncing

General • FAQ

Problem

I have setup my OneDrive cloud profile but my backups are not showing up


Solution

 If the Control C Limited folder isn't showing in the Apps folder in OneDrive, it's possible that their OneDrive environment is managed by IT administrators, and the app (ControlC) hasn't been granted permission yet.

In this case, one of your Microsoft 365 admins would need to approve access for ControlC to integrate with your OneDrive.

 

They can do this by following the steps in this Microsoft guide on granting admin consent to an application through the Azure portal: https://learn.microsoft.com/en-us/entra/identity/enterprise-apps/grant-admin-consent?pivots=portal


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