For MSPs

MSP Continuity

Deliver reliable recovery across customer systems, without extra overhead.

Your clients rely on Xero, QuickBooks, Xero Practice Manager, and Cin7 Omni to run finance, operations, and stock. When something goes wrong, they turn to you, even if the issue is inside a SaaS app you don’t control. Control-C gives MSPs a simple, reliable way to protect those systems and recover fast when clients need help.

  • Clean, daily copies of Xero, QuickBooks, XPM, and Cin7 Omni for every client.
  • Fast restores and exports with full visibility into data changes for outages, mistakes, and sync issues.
  • No agents or on-site hardware: onboard clients in minutes.

1. Your Everyday Reality

Clients expect you to protect everything, even cloud apps you don’t own.

Common points of failure: Control-C gives you a way to manage these situations without guessing or escalating.

  • Accidental Loss: A client deletes invoices or contact records in Xero.
  • Corrupted Syncs: A sync breaks in Cin7 Omni and corrupts critical stock levels.
  • Human Error: A staff member overwrites key job notes in XPM.
  • Bulk Import Failures: A CSV import breaks thousands of SKUs in seconds.
  • Service Outages: An outage hits Xero or Omni right before payroll or month-end.

2. How Control-C Helps MSPs

A dependable safety net for every client.

We provide a clean, daily copy of your clients’ Xero, QuickBooks, XPM, and Omni data, allowing you to respond faster, reduce support tickets, and eliminate finger-pointing. No complex setup. No agents. No on-site hardware. With Control-C, you can:

  • Recover critical records for clients in minutes.
  • Undo bad imports by identifying exactly what changed since your last backup.
  • Maintain business continuity even when a major SaaS outage occurs.
  • Provide definitive evidence for disputes, audits, or migrations.
  • Strengthen your managed services stack with a built-in continuity solution.

4. Real MSP Outcomes

Practical scenarios where Control-C delivers immediate value.

Daily snapshots and fast restores keep you ahead of incidents and escalation cycles. The outcome: fewer escalations. Faster resolutions. Stronger client trust.

  • Inventory corruption: A client breaks their stock levels during a bulk update. You restore yesterday’s clean state in minutes.
  • Audit demands: An accountant requires the ledger exactly as it looked last month. You retrieve it instantly without digging through archives.
  • Service outages: Xero goes down during a critical period. You keep the finance team moving with read-only access to their data.
  • Fraud investigations: A client needs to track historical changes. You provide clean, immutable snapshots for forensic review.
  • System migrations: A client switches platforms. You provide structured data exports for a clean, professional transition.
  • Dispute resolution: A partner disputes a specific data entry. You show the exact changes since the last backup to settle the "who changed what" debate.

5. Why MSPs Standardise on Control-C

Less risk. Less support load. More value.

Control-C helps MSPs:

  • Reduce firefighting during SaaS outages
  • Avoid blame cycles between vendor, accountant, and client
  • Provide a single continuity solution across all cloud systems
  • Offer new, billable continuity services
  • Improve client retention through trust and reliability
  • Stop deferring to SaaS vendors when data goes missing. You now have the direct authority to resolve Xero and Omni incidents yourself.

Expand your service stack with continuity your clients actually use.

Offer Control-C as a standalone add-on, bundle it into managed services, or white-label it as your own continuity offering.

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