For MSPs

MSP Continuity

Deliver reliable recovery across customer systems, without extra overhead.

Your clients rely on Xero, Xero Practice Manager, and Cin7 Omni to run finance, operations, and stock. When something goes wrong, they turn to you, even if the issue is inside a SaaS app you don’t control. Control-C gives MSPs a simple, reliable way to protect those systems and recover fast when clients need help.

  • Clean, daily copies of Xero, XPM, and Cin7 Omni for every client.
  • Fast restores, exports, and visibility into changes since last backup for outages, mistakes, and sync issues.
  • No agents or on-site hardware: onboard clients in minutes.

1. Your Everyday Reality

Clients expect you to protect everything, even cloud apps you don’t own.

The challenges are familiar:

  • A client deletes invoices or contact records in Xero
  • A sync breaks in Omni and corrupts stock levels
  • A staff member overwrites key job notes in XPM
  • A CSV import breaks thousands of SKUs
  • An outage hits Xero or Omni right before payroll or month-end
  • The accountant blames IT, IT blames the SaaS vendor, and the MSP is stuck in the middle
  • Control-C gives you a way to manage these situations without guessing or escalating.

2. How Control-C Helps MSPs

A dependable safety net you can deliver to every client.

We give you a clean, daily copy of your clients’ Xero, XPM, and Omni data, so you can respond fast, reduce support load, and avoid finger-pointing. You can:

  • Recover critical records for clients in minutes
  • Undo bad imports and show changes since last backup (“yesterday vs today”).
  • Keep clients operational when a SaaS outage hits
  • Provide evidence for disputes, audits, or migrations
  • Deliver continuity as part of your managed services stack
  • No complex setup. No agents. No on-site hardware.

4. Real MSP Outcomes

Situations where Control-C turns you into the hero.

Daily snapshots and fast restores keep you ahead of incidents and escalation cycles.

  • A client corrupts inventory during a bulk update: you restore yesterday’s clean state
  • An accountant requires “the ledger as it looked last month”, retrieved instantly
  • An outage hits Xero: you keep the finance team moving with read-only access
  • A fraud investigation needs historical versions: you provide clean snapshots
  • A client switches systems: you export structured data for a clean migration
  • A partner disputes who changed what: you show the exact changes since last backup
  • Outcome: fewer escalations. Faster resolutions. Stronger client trust.

5. Why MSPs Standardise on Control-C

Less risk. Less support load. More value.

Control-C helps MSPs:

  • Reduce firefighting during SaaS outages
  • Avoid blame cycles between vendor, accountant, and client
  • Provide a single continuity solution across all cloud systems
  • Offer new, billable continuity services
  • Improve client retention through trust and reliability
  • It’s simple: no more “we can’t help you with Xero/Omni data.” You now can.

Expand your service stack with continuity your clients actually use.

Offer Control-C as a standalone add-on, bundle it into managed services, or white-label it as your own continuity offering.